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Customers

If your claim is being assessed or managed by us and you would like to check on the status of your claim, please click here

People

If you would like to be a member of our team, if you are energetic, innovative, enthusiastic, we want to talk to you. To find out what current opportunities we have, register by clicking here


Or call us on: 1300 766 980



  • 13-Jun-2014 - Severe Storms Lash Auckland

    Stream are responding from both sides of the Tasman to this week’s violent storm.

    Auckland received wind gusts of up to 145km/h. Letterboxes, trampolines and garden furniture became airborne causing damage to many properties. On Wednesday morning Emergency services noted damage to 126 properties as a result of airborne debris, falling trees and high winds. It is reported by local media that 17 of these properties suffered severe structural damage.

    Significant damage was also sustained to electrical infrastructure with 40,000 properties without power for long periods.

    In the South Island homes and roads were also swamped in North Canterbury with around 80 requests for assistance having been received by the Waimakariri Council.

    Specialist Loss Adjusters, Building Consultants and Engineers are responding to all claims to date and we expect more to follow.

  • 30-May-2014 - Don McKenzie receives E. E. Vines Award

    Stream Manager Director Don McKenzie has been awarded the 2014 E. E. Vines Award by The Australian and New Zealand Institute of Insurance and Finance.

    First established in 1956 to commemorate the first Secretary of the Australian Insurance Institute – Mr Ernest Edward Vines – the E. E. Vines award celebrates the most meritorious article published by an Institute member in The Journal.

    Don’s article Innovation: Ideas are not enough! was selected as “a shining example of academic and professional insight into innovation”.

    Mr McKenzie said he was thrilled that his article had been chosen as the recipient of the E. E. Vines Award this year.

    “Innovation is at the core of everything we do at Stream and Cerno, and it’s something I am extremely passionate about,” Mr McKenzie said.

    “But there is no point innovating for the sake of it – there must always be a focus on improving outcomes for clients.

    “That’s at the heart of the Nexus program we have introduced to improve claim management at Cerno – finding a better way to deliver our services.”

    Some of the key points from Mr McKenzie’s article include:

    • Innovation must focus on creating value.
    • Innovation doesn’t just occur by accident – it must be driven by processes within and organisation.
    • Innovation is more than just lightning in a bottle – it takes time, resources and organisational commitment.
    • New innovations must me evaluated.

    To read this award winning article click here


  • 06-May-2014 - Stream Group has gone public

    The last month has been an exciting one for the company.  On Friday 11th of April 2014 Stream Group evolved from a privately owned company to a publicly listed entity – trading as SGO on the Australian Stock Exchange.

    The launch has gone smoothly with a lot of positive feedback and interest.

    Stream Group are now proud to be one of over 2,000 listed companies and issuers, with a total market capitalisation of around $1.5 trillion.

    Stream’s Managing Director Don McKenzie said, “What excites me the most is the opportunities that are being created, the employee equity scheme and the increased security provided by being a listed entity.

    Don has expressed his appreciation to all that assisted Stream in reaching its milestone of becoming a ASX listed company.

    “Whilst you may not directly see it, everyone has played their part”.