13-Jul-2011
Stream Group was announced as the Queensland Business of the Year on 12 July 2011 during the Telstra Business Awards. Stream’s incredible growth was recognized through the awards with the group managing over 22,000 claims in the first six months of 2011.
Stream continues to manage close to 10,000 Christchurch earthquake claims through to completion whilst ensuring the Queensland flood and cyclone claims are completed as quickly as possible.
Stream Group Managing Director, Don McKenzie says “I am extremely pleased with our response to recent catastrophe events. We’ve received close to 5,000 building and contents claims for Cyclone Yasi and close to 90% of these claims are either authorized for repair or finalized. We’re confident that 95% of all cyclone claims will be finalized before the end of the year.”
McKenzie was presented at the Telstra Business Awards with the Panasonic Medium Business award and then the Queensland Business of the Year award, affirming Stream’s hard work over the past year and also acknowledging of the importance of this industry.
McKenzie sees this as a victory, not only for Stream, but for the industry as a whole, “So often the insurance industry is portrayed in a negative light, we’re very happy to represent the industry in such a positive way today”.
Don McKenzie was interviewed about Stream's win of the Queensland Telstra Business Awards on 4BC on 13 July 2011.
Don McKenzie on 4BC (see Business of the Year podcast)
He was also interviewered on 101.5fm on 29 July 2011.
Don McKenzie on 101.5fm
04-Nov-2011 - Stream NZ announced as winner in Industry Awards
Stream Group NZ was announced as the winner for the Innovation of the Year award during the General Insurance Industry Awards, held in Auckland on November 3.The Award's judges and sponsor, IBANZ, were impressed by Stream's delivery of an innovative, streamlined approach to the insurance claims management process, and the company's growth over the past 12 months.
Entering New Zealand in mid-2010 through the acquisition of Freemans NZ, the Canterbury region earthquakes delivered a demanding first 12 months for Stream Group NZ. David Norriss, who has been leading Stream's Christchurch earthquake operations, says "It's certainly been a hectic time for everyone, but we've been able to establish the effectiveness of our system, especially for high-volumes."
Norriss dedicated the award to the employees of Stream, saying "It's an honour to be recognised by the industry. Everyone at Stream has worked so hard over the past year."
Stream Group NZ now services 100% of New Zealand and has offices in Auckland, Wellington and Christchurch.
22-Sep-2011 - ActionCOACH MyBusiness Nomination
Stream Group has been annouced as a finalist for the PwC Best Medium Business as part of the ActionCOACH My Business Awards. With only five finalists chosen for each category Stream is extremely proud to have been nominated.
Stream has had a successful year with award nominations and wins, and the My Business Awards nominations further evidence that Stream's growth and hard work over the past year are being recognised within the Australian business community.
Managing Director, Don McKenzie, says "Stream is all about development and growth. It was a crazy start to the year, and we had to establish new processes and employ and train a huge number of staff. But we're though it now, and we're a stronger team for it. I feel it's predominately down to the team's flexibility that's led to the recognition we've receieved."
For more information on the ActionCOACH My Business Awards, and a list of the other nominees see the My Business website.
01-Aug-2011 - The buildings may be broken, but their spirit is not
The past ten months have given residents of the Canterbury region repeated reasons to lose hope; fortunately, though, they are able to see the lighter side of this dark period. Stream has recently reinfored its Christchurch team with a a number of Australian Building Consultants; sent over to Christchurch to help deliver results to the insurers sooner. Ever on the lookout for interesting or quirky ‘kiwi-isms’ one of our Consultants was given a ‘bandaid’ by a customer.
The bandaids were printed by a New Zealand printing company “just for fun”. David, from CQ Printers, advised that although the bandaids are not physically going to make a difference to the structures, it’s enabled people in the region to have a laugh. The company likes to participate in projects that are a bit different and they decided to do something for their suffering district. They’ve had an overwhelmingly positive response from people, enjoying emails and comments praising and thanking them for lightening the mood for many during this trialing time.

