08-Aug-2008
Innovation of the Year - Stream Group
Judges were extremely impressed with buildassist established by Stream Group and its ability to manage building claims, particularly in the sub $10,000 bracket, and the uptake of the program by Australia’s top insurers and loss adjusters.
They were particularly impressed that buildassist was created in direct response to insurer’s needs.
Of recent years, the focus of the insurance industry has been on claims management costs and service providers fees, which did not address the cost associated with the building repair process. This has seen insurers engaging builders directly without adequate control of building costs.
The buildassist process was developed by Stream in response to insurers requests for an alternative to the historical processes, giving greater transparency, and not inhibiting progress of the claim, but rather expediting the process.
Judges were impressed with the flexibility of buildassist. It uses the industry’s best IT platform to manage the clearly identifiable elements of the claim. The IT platform has been developed using open standards and technologies including PHP, mySQL and Java allowing Stream to prove its reliability, functionality and ability to be adapted to meet client requirements and regulatory change. As insurers use the builder’s models to various extents, buildassist has been designed to be totally flexible. Each step in the process is clearly identified, and clients can choose the end-to-end service, or opt for certain elements which suits their needs.
Buildassist is the first true ‘end to end’ solution for building claims.It is the first IT platform available to the insurance industry with a true ability to manage the claim both vertically and horizontally.
To read the full article please click here.
04-Nov-2011 - Stream NZ announced as winner in Industry Awards
Stream Group NZ was announced as the winner for the Innovation of the Year award during the General Insurance Industry Awards, held in Auckland on November 3.The Award's judges and sponsor, IBANZ, were impressed by Stream's delivery of an innovative, streamlined approach to the insurance claims management process, and the company's growth over the past 12 months.
Entering New Zealand in mid-2010 through the acquisition of Freemans NZ, the Canterbury region earthquakes delivered a demanding first 12 months for Stream Group NZ. David Norriss, who has been leading Stream's Christchurch earthquake operations, says "It's certainly been a hectic time for everyone, but we've been able to establish the effectiveness of our system, especially for high-volumes."
Norriss dedicated the award to the employees of Stream, saying "It's an honour to be recognised by the industry. Everyone at Stream has worked so hard over the past year."
Stream Group NZ now services 100% of New Zealand and has offices in Auckland, Wellington and Christchurch.
22-Sep-2011 - ActionCOACH MyBusiness Nomination
Stream Group has been annouced as a finalist for the PwC Best Medium Business as part of the ActionCOACH My Business Awards. With only five finalists chosen for each category Stream is extremely proud to have been nominated.
Stream has had a successful year with award nominations and wins, and the My Business Awards nominations further evidence that Stream's growth and hard work over the past year are being recognised within the Australian business community.
Managing Director, Don McKenzie, says "Stream is all about development and growth. It was a crazy start to the year, and we had to establish new processes and employ and train a huge number of staff. But we're though it now, and we're a stronger team for it. I feel it's predominately down to the team's flexibility that's led to the recognition we've receieved."
For more information on the ActionCOACH My Business Awards, and a list of the other nominees see the My Business website.
01-Aug-2011 - The buildings may be broken, but their spirit is not
The past ten months have given residents of the Canterbury region repeated reasons to lose hope; fortunately, though, they are able to see the lighter side of this dark period. Stream has recently reinfored its Christchurch team with a a number of Australian Building Consultants; sent over to Christchurch to help deliver results to the insurers sooner. Ever on the lookout for interesting or quirky ‘kiwi-isms’ one of our Consultants was given a ‘bandaid’ by a customer.
The bandaids were printed by a New Zealand printing company “just for fun”. David, from CQ Printers, advised that although the bandaids are not physically going to make a difference to the structures, it’s enabled people in the region to have a laugh. The company likes to participate in projects that are a bit different and they decided to do something for their suffering district. They’ve had an overwhelmingly positive response from people, enjoying emails and comments praising and thanking them for lightening the mood for many during this trialing time.
